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Jortel Communications – Customer success story

Jortel enhances business connectivity with tailored solutions

Jortel Communications is a dynamic telecom provider serving business and residential customers across Australia.

Jortel specialise in delivering tailored solutions, leveraging Telcoinabox's comprehensive service suite.

The Jortel Communications story

Founded in 2021, Jortel Communications has the mission of revolutionising the way families and businesses communicate. To this end, they are focused on delivering tailored telecom solutions backed by personal service. 

Today, Jortel are a rising star among Australian challenger telcos. With a team of 7 professionals, Jortel serves over 1000 business and residential clients nationwide, ensuring seamless connectivity and operational efficiency.  

Major customers include conveniece chain EzyMart, clothing retailer Ollies Place, and the local representative offices of the Government of Hong Kong.


A trusted tech partner

What sets Jortel apart from competitors is its commitment to working closely with their clients, understanding their specific communication challenges and objectives. 

Managing Director, Yaz Nusairat explains:

 “Jortel specialises in providing cutting-edge telecommunications solutions that are tailored to the unique needs of both businesses and residential customers.”

True to this approach, Jortel don’t just see themselves as service providers – they see themselves as being enablers of their clients’ success.

Cutting-edge product range 

Jortel prioritise flexibility and scalability, offering cloud-based communication solutions that adapt to the evolving needs of modern businesses. 

Product offerings range from mobile devices and
PBX phone systems to nbn and high-speed data services. All backed by expert IT support, ensuring that their clients have access to the latest technology and unparalleled customer service.

Selecting a white label telecom partner 

Jortel have been working with Telcoinabox since their inception. A partnership which has been instrumental in their growth from startup to challenger telco.


Mr Nusairat recalls: 

“When we were initially exploring partnership opportunities, Telcoinabox stood out to us for several reasons.  

Firstly, Telcoinabox has a reputation for excellence and reliability in the telecommunications industry. 

Secondly, their comprehensive suite of services, including wholesale voice, data, and cloud solutions, perfectly complemented our offerings and allowed us to provide end-to-end solutions to our clients.”


Finding purpose and passion in telecom 

One thing that stands out about Jortel is their purpose-led approach. More than just a telecom provider, they want their technology to do good in the world.

Mr Nusairat takes this philosophy beyond business life too:

“I am deeply passionate about humanitarian causes, particularly those aimed at providing aid and support to communities in need, both locally and globally.” 

Telcoinabox is proud to contribute to the great work of Jortel. We look forward to a long and successful partnership.

" Working with Telcoinabox  frees us to focus on serving our clients and growing our business. 

Whenever we've encountered challenges, they have been highly responsive, going above and beyond to ensure that our needs are addressed in a timely manner.”

Yaz Nusairat
Managing Director - Jortel
https://jortel.au/

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